IT Support
Solutions to support businesses remotely when you do not have enough expenses for the IT department. Directly supervised by Cyberbase's most experienced IT experts, we will solve all your technical, infrastructure, and website management problems on your behalf.
- Price from only 2,625,000 VND/month
- See details
High quality IT human resources
IT Support solution using TeamViewer and equivalent software, remotely supporting all technical issues, to server administration, helping businesses save time and personnel costs for system operation and maintenance IT system. Putting administration in the hands of Cyberbase's team of highly technical experts helps reduce risk and increase the performance of your business.
Internal IT replacement
Ready to provide technical support, maintenance, repair, support to operate the system remotely for you when something goes wrong with all problems related to the computer network.
Monitoring
The team continuously monitors the operation of the website, database, resource status (CPU/RAM, capacity) and proactively handles it when possible.
Information security
Commitment to information security of the business once you have assigned the right to manage and administer the system to us.
Digital transformation consulting
Survey and advise on the latest IT systems, processes and solutions to build and develop applications and software for businesses when needed.
IT system maintenance
Check periodically to plan maintenance, replace old solutions and outdated applications to improve and upgrade the system faster.
Admin
Support backup, update content, website extensions and security patches when necessary.
Dedicated to business
Initial cost-saving solution when businesses do not have an IT department but still want full technical support.
Server and website administration
When you sign up for the IT Support package, you don't need to worry about configuration or page loading errors when the number of customers spikes. Contact Cyberbase immediately so that we can send experts to fix server problems for you. More peace of mind when the website is always backed up, supporting updates with the latest security patches and content. Make sure your website and server are always closely monitored and cared for.
Frequently Asked Questions!
A Cyberbase solution that helps you focus full-time on growing your business, instead of having to spend time worrying about technical issues with your website and infrastructure.
Save time and personnel costs: You don't have to deal with software errors, or look for solutions to optimize the system, fix conflicts, and damage the server. Cyberbase's experienced staff will operate, monitor, and troubleshoot server failures for you. Enhancing operational efficiency and reducing website-related risks will give you more peace of mind.
Simple dashboard, easy to manage content. On-demand website monitoring Speed up website and Optimize MySQL services, etc. Support configuration DDOS restriction, Firewall security, periodic malware/virus scanning Monitoring and Monitoring server (Monitoring) ) Support auto-update configuration and as recommended by Cybersecurity organizations Back up website when required.
If you need more advice about the services in the Advanced Support package, please contact us at: support@cyberbase.vn. Cyberbase's professional technical support and consulting team is ready to answer all your questions.
Our experts are always available
We'll help you:
Send us a message or call us (+84) 979 477 101 whenever